
Technology Business Solution Specialist
4 days ago
We are seeking a skilled Technology Solutions Analyst to join our team.
This role will support the Sales and Customer Service Team organization in crafting compelling technology solutions for clients. The successful candidate will have a deep understanding of technical pieces, including software and hardware, within the BPO/Contact Center industry.
- The ideal candidate will provide technical and consultative assistance to Sales, understanding technical specifications on client architecture.
- They will assist in completing Technology sections in RFI/RFP/RFQ documents as required.
- The role involves documenting and handing over technical specifications for Post-Sales implementation.
- Accountability will be driven across cross-functional IT teams during solutioning.
Key Responsibilities:
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