Education Team Manager

At the heart of our operations is a core mission to democratize education.We are seeking an exceptional individual to lead and manage our teams, ensuring seamless service delivery and fostering a positive work environment.Key Responsibilities:Leadership & Team Management: Lead and oversee dedicated teams, setting clear objectives and promoting a...

Process Excellence LeadThe Process Excellence Lead is responsible for overseeing the daily operations of our voice process, encompassing inbound, outbound, tele-sales, and customer support.Key Responsibilities:Elevate team performance by managing a cohort of supervisors, team leaders, and agents to meet key performance indicators (KPIs) & service level...

Job Overview:The Primary and Pre-primary Coordinator plays a vital role in ensuring the smooth operation of our department. This individual will be responsible for coordinating daily activities, managing schedules, and fostering effective communication among parents, teachers, and staff.Key Responsibilities:Coordinate schedules, events, and activities for...

Education leaders with vision and strategic planning skills are sought after to spearhead initiatives that drive learner outcomes.Key ResponsibilitiesDevelop and execute program strategies ensuring alignment with organizational objectivesOversee and manage educational programs, fostering a collaborative environment among instructors, students, and...

Job OverviewThis is a leadership role within the Master Data Management team. As Manager - MDM, you will be responsible for leading the team to ensure expected Service Level Agreement (SLA) performance and standardizing processes with the NoCC team.You will coach and develop the team to achieve high performance standards.Standardize and automate processes...

Project Lead Job DescriptionThe ideal candidate will oversee the delivery of interior design projects, ensuring customer satisfaction through effective team leadership and timely project completion.Key Responsibilities:Coordinate with cross-functional teams to resolve issues promptly and empower team members to take ownership of problem-solving.Develop and...

We are seeking a dynamic and experienced Psychology Program Manager to lead our education initiatives and drive program development, enrollment growth, and outreach optimization.This key role combines expertise in psychology, business development, and AI-enabled tools to deliver transformative educational programs rooted in psychological expertise,...

Job TitleWe seek a skilled IT professional to lead our internal support team.This role involves overseeing day-to-day operations, ensuring high-quality service delivery and user experience. As technical lead, you will drive initiatives that align with our strategic plan, contributing to the success of our organization.Responsibilities:Operational Management:...

Job TitleAssociate/Sr Associate - Student Experience">DescriptionDeliver seamless and engaging support to students and parents throughout their BrightChamps journey, ensuring timely resolutions to concerns and refund requests.Manage escalations across multiple channels, including chat, calls, and email, to maintain a positive experience for parents and...

About The Madras Seva SadanWe are a renowned institution with a long-standing legacy in education, dedicated to providing special education and vocational training for children and adults with Cerebral Palsy, Autism, Learning Disabilities, Intellectual Disabilities, and Down Syndrome.Our school offers pre-vocational and vocational training programmes,...