Global Process Transformation Expert
3 weeks ago
LTIMindtree is a global technology consulting and digital solutions company that empowers enterprises to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies.
Mandatory Skills:
- Expertise in Finance and Accounting domain, Contact Centre domain, or Insurance, Healthcare, or Human Resource domain
- Lean Six Sigma certification
- Experience in BPO, Digital & Process transformation, and Continuous improvement mindset
Key Responsibilities:
- Conduct process assessments and design solutions utilizing RPA, IDP, Process Mining, and Gen AI
- Utilize techniques like process mapping, procedure development, and documentation
- Act as an SME in process improvement methodologies such as Lean, Design Thinking, and Six Sigma
- Coach business stakeholders to achieve desired outcomes by clarifying needs and providing effective solutions
- Balance conventional and innovative approaches to deploy process improvements
- Support sales and presales teams in account mining and hunting new logos
- Assist in creating proposals, RFPs, and driving client conversations
- Manage pre-sales targets and TCV for the practice
Experience:
- Minimum 15 years in a global shared service environment/BPO with exposure to all aspects of the Record to Report process, including Reconciliations, GL accounting, Journal posting, period close, and consolidation activities
- Experience in Procure to Pay processes, including Accounts Payable, vendor master, and payments
- Experience in Order to Cash processes, including collection, cash application, and deduction management
- Hands-on experience in business process reengineering, target operating model, sourcing assessments, maturity assessments, and automation discovery
- Proven track record of driving design workshops and discovery sessions independently at various scales
- Experience in leading large-scale digital transformation programs for clients
- Managed internal and external stakeholders at various levels, including CXOs
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