Global Process Transformation Expert

3 weeks ago


Bangalore Metropolitan Area, India LTIMindtree Full time
LTIMindtree: A Global Technology Consulting Leader

LTIMindtree is a global technology consulting and digital solutions company that empowers enterprises to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies.

Mandatory Skills:

  • Expertise in Finance and Accounting domain, Contact Centre domain, or Insurance, Healthcare, or Human Resource domain
  • Lean Six Sigma certification
  • Experience in BPO, Digital & Process transformation, and Continuous improvement mindset

Key Responsibilities:

  • Conduct process assessments and design solutions utilizing RPA, IDP, Process Mining, and Gen AI
  • Utilize techniques like process mapping, procedure development, and documentation
  • Act as an SME in process improvement methodologies such as Lean, Design Thinking, and Six Sigma
  • Coach business stakeholders to achieve desired outcomes by clarifying needs and providing effective solutions
  • Balance conventional and innovative approaches to deploy process improvements
  • Support sales and presales teams in account mining and hunting new logos
  • Assist in creating proposals, RFPs, and driving client conversations
  • Manage pre-sales targets and TCV for the practice

Experience:

  • Minimum 15 years in a global shared service environment/BPO with exposure to all aspects of the Record to Report process, including Reconciliations, GL accounting, Journal posting, period close, and consolidation activities
  • Experience in Procure to Pay processes, including Accounts Payable, vendor master, and payments
  • Experience in Order to Cash processes, including collection, cash application, and deduction management
  • Hands-on experience in business process reengineering, target operating model, sourcing assessments, maturity assessments, and automation discovery
  • Proven track record of driving design workshops and discovery sessions independently at various scales
  • Experience in leading large-scale digital transformation programs for clients
  • Managed internal and external stakeholders at various levels, including CXOs


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