Business Analytics Analyst

1 month ago


Pune, Maharashtra, India 12542 Citicorp Services India Private Limited Full time

Job Summary:

The Business Analytics Analyst will be responsible for gathering operational data from various cross-functional stakeholders to examine past business performance. This role will identify data patterns and trends, and provide insights to enhance business decision-making capability in business planning, process improvement, solution assessment, etc.

Key Responsibilities:

  • Gather operational data from various cross-functional stakeholders to examine past business performance.
  • Identify data patterns and trends, and provide insights to enhance business decision-making capability in business planning, process improvement, solution assessment, etc.
  • Recommend actions for future developments and strategic business opportunities, as well as enhancements to operational policies.
  • May be involved in exploratory data analysis, confirmatory data analysis, and/or qualitative analysis.
  • Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings.
  • Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities.
  • Work closely with internal and external business partners in building, implementing, tracking, and improving decision strategies.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications:

  • 2-5 years relevant experience.
  • Advanced process management skills, organized, and detail-oriented.
  • Curious about learning and developing new skillsets.
  • Positive outlook with a can-do mindset.

Education:

  • Bachelor's/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


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