Strategic Retail Operations Manager

4 days ago

Bengaluru Bangalore Amaravati Andhra Pradesh Hyderabad Secunderabad Telangana, India beBeeRetailManager Full time US$ 60,000 - US$ 1,20,000
Job Overview

To deliver retail projects in alignment with the business strategy and trade team by managing cross-functional teams, ensuring timely project execution.

Key Responsibilities

The role involves bringing new trends, technologies, and innovations into retail spaces through the execution of best-in-class stores within defined timelines and quality standards. It includes maintaining and renovating existing stores to align with the latest trends.

Job Context & Challenges

To sustain high customer satisfaction and engagement, retail stores must be visually attractive and well-maintained to deliver an exceptional shopping experience. The role focuses on ensuring retail infrastructure is energy efficient, trend-aligned, and delivers optimal store experience while overcoming implementation and vendor-related challenges.

Key Challenges:

  • Implementing new trends and technologies at reduced costs in the retail environment
  • Executing stores with new franchise vendors without compromising on brand identity
  • Performing Repair & Maintenance (RnM) work during night hours regularly
  • Managing local regulatory requirements and statutory approvals
  • Forecasting and mitigating risks related to socio-cultural factors (festivals, strikes, labor holidays)
  • Educating vendors to meet timelines, budgets, and quality standards
  • Handling procurement challenges in volatile markets
  • Managing projects across varied geographical locations
Result Areas and Supporting Actions

KRA 1: Store Opening and Renovation Timelines

  • Prepare work schedules, forecast handover dates, and proactively plan for delays
  • Conduct regular site visits and coordinate with stakeholders like VM, design, landlords, franchises, vendors, operations, and legal
  • Organize project steering meetings, complete documentation, and manage estimates, site measurements, and PO creation
  • Target project completion within 39 days

KRA 2: Vendor Development

  • Develop new vendors based on regional demand forecasts
  • Onboard at least 10 new vendors as needed in the region

KRA 3: Cost Control for New and Renovated Stores

  • Explore and implement cost-effective retail infrastructure solutions
  • Drive adoption of energy-efficient technologies to reduce utility costs by 5%

KRA 4: Repairs & Maintenance

  • Respond to RnM requests and complete jobs within 9 days of approval
  • Conduct store visits to monitor repair quality

KRA 5: Vendor Management and Forecast Accuracy

  • Ensure accurate forecasting and timely project handovers to VM
  • Leverage PMI/PMP methodologies to manage integration, resources, and risk
  • Share detailed MS Project schedules with stakeholders to enable early risk detection and activity overlap to crash timelines

Required Skills and Qualifications

The ideal candidate will have excellent project management skills, strong communication and negotiation abilities, and a proven track record of delivering results in a fast-paced retail environment.

Benefits

This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Others

We are an equal opportunities employer and welcome applications from diverse candidates.

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