Customer Experience Specialist

5 days ago


Dharmapuri, Tamil Nadu, India beBeeCustomerExperience Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Customer Experience SpecialistJob Description:
  • Identify target areas for business expansion to boost customer engagement.
  • Screen potential customers based on organizational norms and standards.
  • Monitor login activity and disbursement processes to ensure seamless customer experience.
  • Proactively understand customer needs, cross-sell products, and promote brand awareness through targeted sales activities.
  • Develop and execute sales promotion strategies to foster customer interest in the organization's brand.
  • Built strong relationships with clients, both internally and externally, to enhance brand recognition and reputation.
  • Establish and maintain partnerships with vendors, ensuring a robust supply chain network.
  • Develop and leverage distribution channels to expand market reach.
  • Ensure compliance with regulatory requirements, including audits and RBI regulations.
Required Skills and Qualifications:

Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in sales techniques and customer relationship management. Familiarity with relevant industry regulations and standards.

Benefits:

Competitive salary and benefits package. Opportunities for professional growth and development. Collaborative and dynamic work environment.



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