Senior Telesales Team Coordinator
3 weeks ago
We are looking for a skilled Team Leader to manage a team of sales professionals who will be making calls and closing sales pitches with our members. The ideal candidate should possess persuasive skills and be able to work in a high-pressure environment.
The Team Leader will be responsible for:
- Quality control of the calls
- Ensuring the team achieves daily and monthly collection targets
- Managing the roster to optimize manpower utilization
- Managing attendance and leaves of the team members
- Allocating tele-calling lists to advisors
- Providing regular feedback and coaching to team members
- Conducting daily briefings and re-training advisors as needed
- Maintaining sales and accounts reports
- Ensuring daily deposits of collected payments
- Tracking performance and competitions
- Interviewing and shortlisting candidates for the team
- Performing performance reviews of the team
The successful candidate will have experience in direct marketing and local promotions, knowledge of the matrimonial industry, and a strong background in sales and team management.
Please find below the additional requirements for this role:
- Experience in direct marketing and local promotion
- Knowledge of the matrimonial industry
Candidates with the required skills and experience are invited to submit their updated CV to the email address below.
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