Global Communication Specialist

4 days ago

Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 9,00,000 - ₹ 12,00,000
Job Overview

We are seeking an experienced professional to fill a key role in our organization.

Your Responsibilities
  • Maintain and manage global communication and collaboration platforms, including Microsoft Teams, Exchange, and SAP Workzone.
  • Ensure the smooth operation of email and telecommunication systems, instant messaging, and video conferencing tools.
  • Monitor system performance and implement necessary updates and patches according to ITIL standards.
  • Document features and changes for administrators and end-users via FAQs and manuals.
  • Support end-users in effectively utilizing communication and collaboration tools.
  • Collaborate with other IT teams to integrate communication tools with other systems.
Your Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2-4 years of experience in application operation, maintenance, and troubleshooting of Microsoft & SAP services (e.g., MS Teams, Exchange).
  • In-depth skills related to application lifecycle, including security and maintenance procedures for Microsoft Applications and the M365 environment.
  • Familiarity with cloud platforms and proven experience with service management tools like ServiceNow.
  • Relevant certifications are a plus (e.g., Microsoft Certified, ITIL Certified).
  • Strong global communication and collaboration skills.
  • Fluent English, both spoken and written.
  • Powershell scripting skills are helpful.
What We Offer
  • A dynamic work environment.
  • Opportunities for career growth and development.
  • Competitive compensation package.

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