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4 days ago
Job Opportunity: System Monitor – Site Reliability Engineer (SRE)
Location: Hybrid – Onsite 3 Days/Week
Type: Full-Time Position
Key Responsibilities:
- Ensure system health via Grafana dashboards and observability tools to detect failures and performance issues.
- Act as the primary point of contact for incident response, initiating reports from automated alerts or joining active incident channels.
- Deliver frequent updates to customers and stakeholders during incidents.
- Interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.
- Manage permutations of a globally deployed microservices architecture running on Kubernetes.
- Collaborate with engineering and support teams to resolve issues efficiently.
- Maintain strong communication and customer service throughout incident lifecycles.
- Ramp up quickly on existing systems and processes.
Requirements:
- At least 3 years of experience monitoring and responding to incidents in a globally deployed web application.
- Strong experience with microservices architecture on Kubernetes.
- Familiarity with cloud services or major cloud providers.
- Excellent communication and customer service skills – ability to clearly articulate status and updates to technical and non-technical stakeholders.
Benefits:
- Work with cutting-edge infrastructure.
- Full-time opportunity with competitive compensation.
- Hybrid flexibility – onsite in Bangalore 3 days/week.
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