Future Leader Required for Business Growth and Innovation

2 days ago

Ajmer, Rajasthan, India beBeeStrategic Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Strategic Partner Sought for BPO and AI-Driven Customer Engagement

Entelect Techsol LLP is a forward-thinking company specializing in customer support, lead conversion, AI-powered calling solutions, chat/voice bots, CRM/LMS tools, and automation platforms. We are committed to building scalable, technology-driven operations that combine efficiency, innovation, and human expertise to deliver exceptional customer experiences.

Role Overview

The Strategic Partner will play a pivotal role in shaping the strategic direction, operations, and growth of the firm. This role requires not only leadership and industry expertise but also a commitment to ensuring aligned interests with the company's vision and long-term growth.

As a partner, you will share both the responsibilities and the rewards of building a future-ready BPO and AI-driven customer engagement company.

  • Strategic Leadership: Define and drive the overall business strategy to grow our service portfolio.
  • Business Development: Expand client base across industries, develop partnerships, and introduce new revenue streams.
  • Operations Management: Ensure high efficiency, service quality, compliance, and delivery excellence across all accounts.
  • Financial Stewardship: Oversee P&L, budgeting, investments, and ensure sustainable profitability.
  • Capital Contribution: Contribute agreed capital investment and take an active role in financial decision-making.
  • Governance & Partnership: Collaborate with other partners, ensure transparent reporting, and uphold governance standards.
  • Innovation: Leverage automation, AI, and proprietary platforms to reduce costs, improve outcomes, and maintain a competitive edge.
  • Talent & Culture: Recruit, mentor, and build high-performing teams while fostering a culture of ownership, urgency, and accountability.

Key Qualifications & Skills

  • Willingness and ability to make a capital investment in the company as part of the partnership role.
  • 10+ years of leadership experience in BPO, Contact Center, Customer Experience, or related industries.
  • Strong record in scaling operations, client acquisition, and managing service delivery.
  • Expertise in P&L management, business expansion, and capital allocation.
  • Familiarity with AI automation, chat/voice bots, CRM/LMS solutions, and digital-first operations.
  • Excellent interpersonal, negotiation, and leadership skills.

Desired Attributes

  • Entrepreneurial and partnership-oriented mindset.
  • Resilient, adaptable, and comfortable operating in a fast-evolving business environment.
  • Visionary leader capable of anticipating trends and steering the firm strategically.
  • Strong governance and ethical standards, with a focus on transparency and accountability.

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