
Restaurant Operations Director
1 day ago
Job Title: Food and Beverage Manager
Key Responsibilities:
- Lead the operations of all food and beverage outlets to deliver exceptional guest experiences.
- Maintain high standards of customer service, ensuring a positive impact on our guests.
- Ensure strict adherence to brand standards in all aspects of food and beverage operations.
- Develop and manage a talented team of professionals, providing guidance and support for career growth and development.
- Manage guest inquiries and concerns with timely and effective resolution.
- Work within established guidelines to maintain control over food, liquor costs, and payroll expenses.
- Establish departmental goals, objectives, work schedules, budgets, and policies to drive success.
- Collaborate with the food and beverage team to design menus that meet the expectations of our discerning guests.
- Conduct monthly inventory audits to ensure accuracy and compliance.
- Inspire team members to maximize sales and revenue through incentive programs and motivational strategies.
- Perform annual and mid-year performance evaluations for managers under your supervision.
- Monitor and evaluate guest satisfaction levels, identifying areas for continuous improvement.
- Facilitate regular communication meetings and generate meeting minutes to foster open dialogue.
- Embody an environmentally conscious approach to hospitality operations.
- Support other departments as needed, maintaining positive working relationships throughout the organization.
- Adhere to hotel security protocols, fire regulations, and health and safety legislation at all times.
What We're Looking For:
Our ideal candidate will possess a strong sense of accountability, excellent leadership skills, and a genuine passion for delivering exceptional guest experiences. If you're a results-driven professional with a talent for inspiring others, we encourage you to apply for this exciting opportunity.
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