
Administrative Liaison
2 days ago
This role offers a unique opportunity to provide exceptional support to students, parents, and staff members. If you are detail-oriented, organized, and passionate about delivering excellent customer service, this could be the ideal position for you.
Key Responsibilities:- Front Desk Operations: Manage various administrative tasks such as receiving and directing visitors, answering phone calls, handling inquiries, and providing information about the institution.
- Communication and Coordination: Assist with admissions and enrolment processes, coordinate meetings, conferences, and events, and liaise with faculty and staff to ensure efficient communication.
- Record Management: Handle student and staff records while maintaining confidentiality, manage incoming and outgoing correspondence (emails, letters, etc.), and update databases as needed.
- Scheduling and Room Bookings: Schedule appointments and maintain the calendar of events, manage room bookings, and oversee the maintenance of office equipment and supplies.
- Customer Service: Provide information and guidance regarding academic programs, courses, and enrolment procedures, assist with student registrations, fee collection, and issuing receipts, and address student and parent queries and concerns promptly and professionally.
- Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to interact effectively with diverse groups.
- Organizational Abilities: Demonstrate excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Attention to Detail: Show attention to detail and accuracy in performing administrative tasks, with a focus on maintaining high-quality standards.
- Teamwork: Demonstrate a willingness to work collaboratively as part of a team, with a positive attitude and a commitment to supporting colleagues.
We offer a dynamic work environment, opportunities for growth and development, and a competitive salary package. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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