Performance Marketing Senior Testing Analyst

3 weeks ago


Hyderabad, Telangana, India Synchrony Full time
About the Role

The Senior Testing Analyst for Marketing Activation will be a key participant in project teams and Agile pods that develop & deliver solutions for billing statements; including projects impacting billing statements; including inserts, overlays, messaging, required verbiage display, and marketing offers, ensuring required system configuration changes are tested and validated, both for pre- and post-production.

This role is a member of a Marketing Agile pod delivering requests for new builds and updates to the elements within billing statements.

The Senior Testing Analyst will be responsible for analyzing and executing test scripts along with documenting the results and confirming they meet expectations.

They will partner with the core Statement teams to enhance and improve test scripts through continuous improvement.

Key Responsibilities
  1. Analyze and execute specific test scripts based on request/project type from the statement teams.
  2. Analyze test results on mainframe screen (Green screen), errors or bugs.
  3. Measure control effectiveness using predetermined scripts to determine overall process quality.
  4. Implement billing statement requests related to overlays and messages; including test validation and implementation for pre and post production
  5. Assist requesters with projects impacting billing statements; including inserts, overlays, CITs, messaging, required verbiage display, and marketing offers
  6. Strong adherence to SLA's on timelines, accuracy & Compliance.
  7. Strong presentation skills and ability to communicate results to various levels of the organization.
  8. Identify, own and drive issues to resolution.
  9. Exposure to QA activities is must.
About Synchrony

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites.

The company's experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

Synchrony has recently been ranked #5 among India's Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India.

The company offers 100% Work from Home flexibility for all its Functional employees and provides some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being.

Requirements
  • Bachelor's Degree or, in lieu of degree, a high school diploma/GED and experience in Marketing, Operations, Financial Services, or project management
  • Experience in design, testing & validation of requirements
  • Good understanding of MS office tools (Excel, Word & Power point).
  • Outstanding communication, relationship building, influencing, and collaboration skills
  • Strong analytic and problem-solving skills with ability to manage multiple priorities
Eligibility

Bachelor's degree with 0 to 2 years of overall experience, or in lieu of Bachelor's degree 2 to 4 years of overall experience.

Work Timings

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs.



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