Material Logistics Functional Analyst
4 weeks ago
As a key member of our team, you will be responsible for providing top-notch support to our Material Logistics IT Department. Your expertise in SAP and experience in supply chain and material management will enable you to deliver exceptional services to our customers.
Main Responsibilities:
- Ensure services are delivered in accordance with agreed customer requirements.
- Monitor and track the performance of services against the Service Level Agreement.
- Perform ITIL-based support processes, including incident, problem, change, configuration, and event management.
- Support the L2 & L3 levels by analyzing bugs and proposing functional or technical solutions.
- Challenge the L3 solutions proposed by suppliers in case of incident, problem, change, configuration, and event management.
- Support the Material Logistics "Application Services" process.
- Provide ad-hoc support to warehouses in Middle East, Asia, and USA.
Required Skills:
- Minimum 3 years of experience in SAP and supply chain management.
- Strong knowledge of SAP modules WM, MM, and QM.
- Ability to work independently and collaboratively with multiple partners.
- Personal resilience to challenge status quo.
- Excellent and adaptive communication with diverse audiences.
This role requires an awareness of potential compliance risks and a commitment to act with integrity, as the foundation for our company's success, reputation, and sustainable growth.
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