Fintech Documentation Specialist

7 days ago


Bengaluru, Karnataka, India myGwork Full time

Company Overview

FIS is an inclusive employer and a member of the myGwork community, a global platform for the LGBTQ+ business community. We are committed to providing services to our clients while protecting their personal information online.

Salary and Benefits

We offer a competitive salary with excellent bonus potential, along with attractive benefits including private medical cover, dental cover, and travel insurance. Our team members also receive training on documentation tools.

Job Description

This role involves developing and implementing solutions that require analysis and research. You will work on small to large, complex projects that demand increased skill in multiple technical environments. As a Fintech Documentation Specialist, you will possess knowledge in a specific business area and be responsible for:

  • Effective planning, scheduling, researching, and writing skills
  • Thorough knowledge of information mapping concepts
  • Skill in investigation and analysis, preparing written material, business communication, and training
  • Proficient with software such as Microsoft (Word, Excel, PowerPoint, Visio), Adobe (Acrobat Professional, Robohelp), DITA, Jira & SharePoint
  • Skill in evaluating documentation, production, quality control, and publishing system operation
  • Skill in understanding and focusing on client needs, establishing credibility, and building relationships with clients
  • Skill in editing writing for punctuation, syntax, and grammar
  • Ability to communicate effectively verbally and in writing
  • Ability to establish and maintain effective working relationships with employees, clients, and public

Required Skills and Qualifications

To be successful in this role, you should have 6-10 years of experience in Technical Writing/Certification Writers from a Banking/Fintech Domain. You should also possess very good verbal and written communication skills, ability to apply critical thinking skills to writing and communication, understanding of types of technical documentation, and how to choose the right one. Additionally, you should be a skilled researcher and editor, capable of quickly learning complex topics and communicating them to others.

Benefits

We offer a multifaceted job with a high degree of responsibility and a broad spectrum of opportunities. Our modern, international work environment and dedicated team provide a great place to grow and develop your skills. If you are passionate about delivering high-quality documentation and contributing to the success of our clients, we would love to hear from you

Others

At FIS, we value diversity and inclusion. We believe that everyone deserves to work in a welcoming and inclusive environment. That's why we're proud to be part of the myGwork community, which supports the LGBTQ+ business community worldwide.


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