
IT Service Management Platform Lead
2 weeks ago
This is a leadership role that requires expertise in designing and implementing IT service management platforms using advanced technologies.
The successful candidate will lead cross-functional teams to ensure seamless integration of the platform with other systems, develop technical designs and documentation, provide expert-level support, and drive software development initiatives forward.
This is an excellent opportunity for a skilled professional to make a significant impact on our company's IT infrastructure and take their career to the next level.
Key Skills and Qualifications:- IT service management platform design and implementation
- Technical leadership and collaboration
- Software development and maintenance
- Expert-level problem-solving and troubleshooting
- 7-10 years of experience in software development and IT service management
- Mandatory skills: Cherwell ITSM, DATADOG, Flexera One, ScienceLogic, ServiceNow FSM, ServiceNow ITAM-HAM, ServiceNow ITOM-ServiceMapping, SolarWinds Server and Application Monitor, Splunk, VMware-vrealize-automation - Administration
- Good to have skills: AppDynamics, Dynatrace, Microsoft SCOM, OpsRamp, PowerBI
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