
Senior Operations Coordinator
4 days ago
Job Title: Assistant Manager
The Role Summary:
- Maintain control and manage all legal issues related to claims matters. This includes recovery actions such as outstanding freight, detention, and demurrage, abandoned and longstanding containers, and other costs recoverable from third parties.
Key Responsibilities:
- Respond promptly to new claims within 24 hours, acknowledging their acceptance in writing.
- Gather relevant documents and report all claims to HQ within 24 hours, providing advice on the merits of the claim and future steps to be taken.
- Monitor and assist HQ claims as well as other colleagues in handling claims and court cases until closure.
- Manage P&I related matters, including cargo claims, GA & stowage, and ensure prompt reserves are taken against third-party damages.
- Handle all types of recovery actions for outstanding freight, detention, and demurrage, abandoned containers, and other recoverable costs.
- Implement Debt Recoveries in accordance with NCLT tribunal procedures.
- Prepare, review, and finalize various Service Agreements and MOU, Letters of Intent, agreements, etc., pertaining to business operations.
- Ensure that all implemented procedures by the HQ Legal Department are followed throughout the network.
- Provide guidance and assistance to branch offices regarding legal matters.
- Offer legal advice and support to other Departments on shipping-related issues.
- Address loss of OB/L cases and apply Bank Guarantee procedures implemented by the HQ Documentation Department.
- Deliver monthly reports highlighting critical issues requiring intervention.
Required Skills and Qualifications:
- Minimum graduate degree required.
- A minimum of 5+ years of experience in the shipping industry, preferably with Cargo / Marine claims experience.
- Excellent written and verbal communication skills.
- Strong analytical skills, good reporting skills, and proficiency in MS-Office tools, especially Excel and Power Point.
Work Requirements:
- Strong leadership and organizational skills, with the ability to work independently or as part of a team, managing multiple tasks and priorities effectively.
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