
Syndicated Account Specialist
1 week ago
About the Role
The organization is seeking a professional who can efficiently and effectively handle complex tasks. As an Account Services Analyst, you will be responsible for timely and accurate processing of transactions, reconciliations, and data validation. You will also partner with internal and external parties to resolve breaks and ensure adherence to best practices, Service Level Agreements, and Standard Operating Procedures.
Responsibilities- Timely and accurate processing of all transactions: borrowings, paydown, interest, fees, payment in kind, restructures, amendments, and trade settlement
- Perform daily reconciliations of cash between our internal system and clients trustee/custodian accounts
- Review and action system generated reports, which aid in facilitating timely and accurate data
- Action requests from different departments and clients within an hour turnaround time
- Partner with internal and external parties to resolve breaks including clients, trustees, third party vendors, administrative agents, and/or other team members
- Evaluate and maintain asset and contract data, monitoring exceptions, and ensuring strict adherence to processing deadlines, quality-controlled operational processes, and industry standards for loan transactions and trades.
What We're Looking For
- Bachelor's Degree or equivalent work experience
- 0 - 2 years of work experience within the syndicated loan industry, Loan IQ, or WSO systems
- Must be able to handle stressful customer situations with patience and poise
- Ability to organize and prioritize complex issues and projects to completion
- Able to demonstrate knowledge and experience in working with internet-based applications
- Ability to think laterally, provide proper issue analyses
- Eager to learn with strong analytical and problem-solving abilities
- Proficient PC skills, especially in Microsoft Word and Excel
- Positive, proactive attitude and ability to work well in teams
- Fluent English speaking, reading, and writing abilities
- Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner
- Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction
- Goal and action-orientated, with the ability to organize, multi-task, and prioritize in a fast-paced environment
- Ability to manage projects independently when required
We care about our people. That's why we provide everything you-and your career-need to thrive in this role.
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