Customer Service Professional

2 days ago


Pune, Maharashtra, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000
Job Overview

We are seeking a talented professional to provide exceptional service and support to our customers.

This role involves engaging with customers proactively, ensuring smooth onboarding and ongoing support to enhance customer satisfaction.

Key Responsibilities:
  • Provide excellent service and support to customers.
  • Ensure seamless onboarding and ongoing support to boost customer satisfaction.
  • Address customer queries and resolve issues efficiently with a focus on retention and growth.
  • Leverage sales acumen to identify opportunities for upselling and cross-selling.
  • Maintain accurate records of customer interactions and feedback.
Required Skills & Qualifications
  • Education: Bachelor's degree in any field.
  • Languages: English and Hindi (mandatory).
  • Additional proficiency in other languages such as Tamil, Malayalam, Kannada, Assamese, Odia, Bengali, or Gujarati will be an added advantage.
  • Excellent communication skills in English and Hindi with no errors.
  • Strong interpersonal skills with a customer-first approach.
  • Fresher and experienced candidates are welcome to apply.
  • Preferred: Experience in Insurance and/or customer-facing sales roles.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • Competitive compensation package.


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