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Senior Technical Operations Specialist

3 weeks ago

Nellore, Andhra Pradesh, India beBeeIT Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Description

We are seeking a skilled IT Support Engineer with 4 years of experience to provide comprehensive IT support across systems, networks, servers, and cloud platforms. The role involves managing day-to-day IT operations, troubleshooting complex issues, ensuring security compliance, and supporting business applications and user needs, including automation and CI/CD pipelines using Azure DevOps.

The ideal candidate will have strong knowledge of firewalls, routers, and switches, as well as experience with Windows Server administration and Active Directory.

Additionally, the candidate should be proficient in Microsoft 365 (O365, Exchange, SharePoint) and have hands-on experience with backup solutions (Veeam).

The candidate should also be familiar with SQL Server management and have proficiency in Azure Intune, Azure AD, Defender, and Azure DevOps (CI/CD pipelines).

  • System & User Support
  • Provide end-to-end support for desktops, laptops, printers, and mobile devices.
  • Manage user onboarding, offboarding, and access controls (Active Directory, Intune, O365).
  • Troubleshoot hardware, OS, and application issues.
  • Networking & Infrastructure
  • Configure, manage, and troubleshoot firewalls, routers, and switches.
  • Maintain and monitor network security and connectivity.
  • Support VPN, Wi-Fi, and remote access solutions.
  • Server & Application Support
  • Manage and maintain Windows Servers, Exchange, and SharePoint environments.
  • Perform backup and recovery operations using Veeam.
  • Support SQL Server databases (basic administration, backup, monitoring).
  • Cloud & Security
  • Administer Microsoft 365 (O365, Teams, OneDrive, SharePoint Online).
  • Manage Azure services including Intune, Azure AD, Defender, and Azure DevOps (pipelines, repos, artifacts, boards).
  • Build and maintain CI/CD pipelines in Azure DevOps for automation, testing, and deployment.
  • Compliance & Documentation
  • Maintain IT documentation, SOPs, and asset registers.
  • Ensure compliance with organizational IT security policies and international standards.
  • Assist with internal and external IT audits.