ServiceNow SPM Expert

1 day ago

Jaipur, Rajasthan, India beBeeServiceNow Full time ₹ 15,00,000 - ₹ 17,50,000

As a seasoned ServiceNow Strategic Portfolio Management (SPM) expert, you will be responsible for designing, configuring, and supporting end-to-end solutions across various SPM modules.

This role involves working on solution design, development, integrations, automations, upgrades, and platform stability to ensure seamless delivery of SPM capabilities.

Key Responsibilities:
  • Act as ServiceNow Admin with strong SPM experience
  • Hands-on expertise in SPM modules: Demand, Project, Portfolio, Resource Management, Project Workspace, Financial Planner Workspace
  • Conduct requirements gathering and solution design
  • Perform impact assessment on new solutions and SPM enhancements
  • Configure scripts, catalog forms, and workflows
  • Carry out system integration testing, unit testing, and UAT support
  • Manage code reviews, migrations, and production rollouts
  • Troubleshoot integration issues between ServiceNow and partner systems
  • Implement automations using Custom APIs and IntegrationHub
  • Handle platform upgrades, patching, incident fixes, and request fulfillment
  • Perform daily health checks and resolve performance issues
  • Collaborate with ServiceNow product teams for issue resolution and defect fixes
Required Skills and Qualifications:
  • Minimum 3 years of relevant ServiceNow SPM experience
  • Strong understanding of SPM Product Suite and its integrations
  • Proficiency in ServiceNow platform administration
  • Knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub
  • Experience in testing, rollout planning, and production support
  • Ability to troubleshoot, optimize performance, and automate tasks

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