Business Development Director

3 days ago

Rajkot, Gujarat, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 25,00,000
Senior Leadership Position

The role holder is responsible for leading a team of professionals to process new business and end-to-end policy servicing for group business.

Context:

The role holder will work within the Operations Department, focusing on Group New Business & Policy Servicing to provide exceptional customer services.

Main Responsibilities:

  • Coordinate with Sales and Actuarial teams for closure of individual Group processes.
  • Accomplish issuance of policies and resolution of customer and intermediary queries.
  • Ensure that an efficient, effective, professional, and courteous service is provided to intermediaries and customers.
  • Implement and maintain agreed quality and quantity controls, which will aid proactive management and the anticipation of problems.
  • Supervise and train an effective team that can meet the business needs of the Company as it grows with time.

Key Objectives:

  1. Lead transformation and digitization of group business.
  2. Coordinate with finance for reconciliation of policy account balance.

Requirements:

  • MBA/ACII with a minimum of 8-10 years' experience gained in customer Services or Operations Department.
  • Associate of Insurance Institute will be an added advantage.

Essential Skills:

  • Good experience of operations in the financial services industry.
  • Experience within the Group Operation department of an Insurance company is a must.
  • Experience in data processing to deliver operational efficiency.
  • Strong leadership, team building, and influencing skills.

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