Healthcare Recruitment Specialist

2 days ago


Gurgaon, Haryana, India ICG Medical Full time
About ICG Medical

We are a leading global healthcare recruiter with a focus on nurses (all specialties), midwives, and home care/healthcare workers. Our mission is to improve patient care.

Our Core Values:

  • Open: We foster an open environment where our connections feel valued and supported.
  • Family: We treat our colleagues like family, promoting a culture of trust and camaraderie.
  • Passion: We are passionate about delivering exceptional service to our clients and candidates.

Our Vision:

To establish ourselves as a premier healthcare recruitment agency, providing tailored solutions for our clients and candidates alike.

Job Summary:

This role involves developing and growing relationships and revenue within the region, ensuring that we continue to further our mission of improving patient care.

Key Responsibilities:

  • Sourcing and generating referrals through various channels, including social media.
  • Pipeline management: prioritizing, building, and maintaining relationships while supporting compliance in collecting documentation.
  • Preparing checklists for bookings and obtaining candidate availability.
  • Managing candidate databases to ensure all notes are up-to-date.
  • Resolving candidate queries and issues proactively.
  • Booking new and existing nurses and handling cancellations from clients and candidates.
  • Stakeholder management with colleagues in compliance, sales, and payroll.
  • Managing basic payroll queries, chasing missing timesheets, and releasing timesheets from NHSP.
  • Follow-up calls after the first shift to ensure high service levels.
  • Welfare calls to workers to promote a strong customer experience.
  • Developing client relationships and maximizing opportunities.

Requirements:

  • Excellent verbal communication and writing skills.
  • Commitment to high-level service delivery for clients and candidates.
  • Graduate or undergraduate degree with at least 1 year of international voice process/international recruitment experience may apply.
  • Candidates must be willing to work in UK shifts.
  • Immigration/visa counseling experience is preferred.

Estimated Salary: £35,000 - £45,000 per annum, depending on experience.



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