Senior Knowledge Manager

6 days ago


Hyderabad, Telangana, India PepsiCo Full time
The Role Our R&D GBS Knowledge Management team is seeking a talented Senior Knowledge Manager to support the organization in developing enhanced knowledge management capabilities. This role will join the team out of Hyderabad and collaborate with global R&D stakeholders to determine knowledge management needs. The role will support the Research & Development organization in PepsiCo, focusing on foods, food ingredients, nutrition, packaging, packaging materials, food processing, and related equipment. Responsibilities Collaborate with stakeholders to identify knowledge management needs and execute solutions such as communities of practice, wikis, portals, and shared libraries. Own the process of capturing R&D project learnings through formalized methods, ensuring explicit and tacit knowledge is captured and shared in an enterprise-wide repository. Ensure all requests are processed, documented, and delivered within defined SLAs. Store documents in a defined structure and record findings with key stakeholders. Test, implement, and update shared information environments and internal knowledge repositories. Disseminate knowledge developed in prior periods to relevant stakeholders through communications and dashboards like Power BI. Requirements Proficient with Microsoft Office Suite, including Sharepoint, with expertise. Detail-oriented with strong organizational and communication skills. Strong understanding of knowledge management, request management, and content management. Ability to manage time effectively across multiple priorities and projects. Experience working in a large global CPG company, with understanding of CPG/Food/Beverage performance outputs and measures. Fluent in English. Bachelor's degree required, with a background in library science or related field preferred. Proven track record of on-time delivery, great communication, and organizational skills.

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