
Dynamic Front Office Professional
23 hours ago
We are seeking a highly skilled and dynamic professional to fill the position of Hotel Reservations Executive. As a key member of our team, you will be responsible for handling inbound and outbound client calls, managing reservations, and maintaining customer records.
* The ideal candidate should have experience in hotel reservations or front office operations, with excellent communication skills and knowledge of Microsoft Office/Excel.
* Responsibilities include:
- Handling client inquiries and converting them into bookings to meet revenue targets
- Creating business from existing customer accounts by sending new offer updates, packages, and more
- Maintaining central reservation systems, creating reservations, and updating advance payments and balance receivable
- Responsible for OTA marketing/promotion plans and identifying new revenue generation opportunities
* Qualifications & Experience:
- Candidates with at least 2-3 years of experience in front office/reservations department (hotels)
- Excellent communication skills, English (written and spoken) is a must
- Good knowledge of Microsoft Office/Excel is mandatory
* Benefits:
As a Hotel Reservations Executive, you will have the opportunity to grow with our company and take on additional responsibilities as you feel comfortable.
Interested applicants may reach out through phone call.
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