Web Security Specialist

Job Title: Cybersecurity Engineer

• We are seeking a highly skilled and experienced Cybersecurity Engineer to join our team. The ideal candidate will have a strong background in managing Web Application Firewall (WAF) solutions and proficiency in commissioning and implementation of WAF solutions, integrating with various management and authentication authorization tools.
• The successful candidate will have experience in automating processes using scripting and configuration tools, as well as managing policies and exceptions.
• The position requires product knowledge of F5 WAF SSL, Routing Protocols, Dual Factor Authentication, etc.
• Candidates should also have incident, problem, service request management, change management, configuration management & capacity management skills for WAF Setup.
• The role involves proactively utilizing network monitoring tools to isolate events before service degradation occurs, supporting incident monitoring and incident analysis/response initiatives.
• Candidates should be able to coordinate with users to ensure timely and satisfactory resolution for any trouble tickets, troubleshooting layers 1, 2, and 3 of the OSI Model.
• Troubleshooting network, transport, session, presentation, and applications layers is also required.
• Daily performance checks on devices, periodic audits, and compliance are essential.
• Immediate troubleshooting as the situation dictates for any network outages as reported by users, sensors, and/or operational personnel is necessary.
• The engineer will implement and maintain network security policy, standards, and procedures, deploying and maintaining access and security policies for WAF solutions.
• Maintaining service levels as well as oversight of the day-to-day configuration, administration, and monitoring of the network security infrastructure in a 24/7 environment is critical.
• Candidates should be able to coordinate with OEMs for TAC support, RMA, replacement, and reconfiguration of WAF.
• Creating technical documentation, as-built network diagrams, inventory control documentation, and security documentation is required.
• Candidates should be able to coordinate helpdesk team, other IT support teams, and application support teams to jointly troubleshoot and fix high-priority/severity incidents.
• Investigate, isolate, and resolve WAF incidents with Root Cause Analysis (RCA) is also required.
• The engineer will design and implement WAF solutions for Data Center/Disaster Recovery/Cloud and Branch office environments, creating Standard Operating Procedure (SOP)/Run book and update knowledge base in IT Service Management (ITSM) tools.
• Candidates should be able to work to automate and integrate tools with REST API/SDK with security dashboard and Infosec tools.

Benefits:

• Patient-focused approach to resolving issues.
• Excellent communication and interpersonal skills.
• Able to work effectively in a fast-paced environment.
• Promote a culture of collaboration and teamwork.
• Ability to adapt to changing priorities and deadlines.
• Continuously seek opportunities for growth and improvement.

Requirements:

• Minimum 3 years of experience in managing WAF solutions.
• Proficiency in managing WAF, with hands-on experience in commissioning and implementation of WAF solutions and integrating with various management and authentication authorization tools.
• Experience in automating processes using scripting and configuration tools.
• Experience in managing policies and exceptions.
• Product knowledge of F5 WAF SSL, Routing Protocols, Dual Factor Authentication, etc.
• Incident, problem, service request management, change management, configuration management & capacity management skills for WAF Setup.
• Proactively utilize network monitoring tools to isolate events before service degradation occurs.
• Supporting incident monitoring and incident analysis/response initiatives.
• Coordinate with users to ensure timely and satisfactory resolution for any trouble tickets, troubleshooting layers 1, 2, and 3 of the OSI Model.
• Troubleshooting network, transport, session, presentation, and applications layers.
• Daily performance checks on devices, periodic audits, and compliance.
• Immediate troubleshooting as the situation dictates for any network outages as reported by users, sensors, and/or operational personnel.
• Implement and maintain network security policy, standards, and procedures.
• Deploying and maintaining access and security policies for WAF solutions.
• Maintaining service levels as well as oversight of the day-to-day configuration, administration, and monitoring of the network security infrastructure in a 24/7 environment.
• Coordinate with OEMs for TAC support, RMA, replacement, and reconfiguration of WAF.
• Creating technical documentation, as-built network diagrams, inventory control documentation, and security documentation.
• Coordinate helpdesk team, other IT support teams, and application support teams to jointly troubleshoot and fix high-priority/severity incidents.
• Investigate, isolate, and resolve WAF incidents with Root Cause Analysis (RCA).
• Designing and implementing WAF solutions for Data Center/Disaster Recovery/Cloud and Branch office environments.
• Create Standard Operating Procedure (SOP)/Run book and update knowledge base in IT Service Management (ITSM) tools.
• Work to automate and integrate tools with REST API/SDK with security dashboard and Infosec tools.