Senior Consultant

7 days ago


Bengaluru, Karnataka, India Manhattan Associates Full time

Job Summary

We are seeking a highly skilled Senior Consultant to join our team at Manhattan Associates. As a Senior Consultant, you will be responsible for providing expert-level support to our customers, analyzing and resolving complex issues, and driving business growth through strategic planning and execution.

Key Responsibilities

  • Act as primary support consultant for medium to large-sized customers, providing expert-level support and guidance on Manhattan solutions.
  • Analyze and proactively troubleshoot and resolve moderately to high-complexity issues that arise post-implementation.
  • Develop and implement strategic plans to drive business growth and improve customer satisfaction.
  • Collaborate with cross-functional teams, including technical teams, internal professional services, and product engineering teams.
  • Mentor and guide junior consultants within the team.

Requirements

  • Bachelor's or foreign equivalent degree in engineering, science, or related technical field.
  • Proven experience in supporting or implementing packaged application software with database troubleshooting or developing in SQL or related relational database.
  • Exposure to basic Unix or Linux commands is a plus.
  • Must have Supply Chain domain experience.
  • Customer-facing experience is preferred.

Preferred Qualifications

  • At least 2 years of experience in Enterprise Order Management Solutions (like Manhattan OLM, IBM Sterling Commerce, etc.).

What We Offer

At Manhattan Associates, we are committed to diversity and inclusion. We believe that our team members' backgrounds, experiences, and perspectives add to our strength and make us unique. We are an Equal Employment Opportunity Employer and welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran.



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