ServiceNow Implementation Lead

6 days ago


Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time
Job Title: ServiceNow Architect

At Saaki Argus & Averil Consulting, we are seeking a highly skilled ServiceNow Architect to lead the design and implementation of enterprise-wide ServiceNow solutions. As a key member of our team, you will be responsible for translating business requirements into effective ServiceNow solutions, leading architectural discussions, and influencing decisions regarding ServiceNow implementations.

Key Responsibilities:
  • Strategic Planning and Consultation: Serve as the primary ServiceNow strategy advisor to business and IT leadership, assessing business requirements and translating them into effective ServiceNow solutions.
  • Design and Implementation: Design scalable and sustainable ServiceNow architectures, including integration with other enterprise systems, and oversee the development and customization of ServiceNow applications using App Engine Studio and other development tools.
  • Governance and Best Practices: Develop and enforce ServiceNow best practices and governance frameworks, ensuring solutions are built for performance, reliability, and scalability.
  • Collaboration and Leadership: Lead cross-functional teams in the design, development, and deployment of ServiceNow solutions, facilitating collaboration between stakeholders, developers, and IT operations teams.
Requirements:
  • Technical Expertise: Extensive experience with ServiceNow's core platform and development tools, especially App Engine Studio, and deep knowledge of ServiceNow solutions like Sourcing & Procurement Ops and Financial Services Operations.
  • Architectural Acumen: Strong ability to design scalable, high-performing ServiceNow architectures and experience with ServiceNow application customization and configuration.
  • Strategic Thinking: Ability to align ServiceNow solutions with business goals and IT strategies, with excellent problem-solving and decision-making skills.
  • Leadership and Collaboration: Strong leadership qualities with the ability to lead cross-functional teams and excellent communication and stakeholder management skills.
Preferred Skills:
  • Previous leadership role in an IT-focused consulting services company.
  • Project Management experience.
  • Strong understanding of User Experience (UX) concepts as it relates to applications.
  • Certified in agile framework and associated scrum methodology.
  • Low Code / No Code Development experience in other technologies like Appian, Mendix, Out Systems etc.

Work Mode: WFH



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