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ServiceNow Architect

1 month ago

Chennai, Tamil Nadu, India Victrix Systems & Labs Full time
Job Summary:

We are seeking a seasoned ServiceNow Architect to lead the design and implementation of scalable and robust solutions on the ServiceNow platform. The ideal candidate will have over 15 years of IT experience and deep expertise in IT Service Management (ITSM), IT Operations Management (ITOM), and Service Portal development.

Key Responsibilities:
  • Architecture and Design: Define and architect end-to-end ServiceNow solutions aligning with business needs and IT strategy.
  • Solution Implementation: Oversee the implementation and customization of ITSM modules, including Incident, Problem, Change, and Service Catalog.
  • Strategic Leadership: Provide technical leadership and strategic direction for the ServiceNow platform across the organization.
  • Integration and Automation: Architect integrations between ServiceNow and other enterprise systems, ensuring seamless data flow and process automation.
  • Optimization and Governance: Continuously monitor platform performance, identifying opportunities for optimization and enhancements.
Qualifications:
  • Experience: 15 years in IT with extensive experience in ServiceNow architecture, design, and implementation.
  • Skills: Deep knowledge of ServiceNow architecture, including scripting (JavaScript, Glide) and UI development.
  • Certifications: ServiceNow Certified System Administrator (CSA) required, ServiceNow Certified Implementation Specialist (ITSM or ITOM) preferred, ITIL v3/v4 Foundation certification is a plus.

This is a unique opportunity to join Victrix Systems & Labs and contribute to the success of our organization.