Technical Program Manager

1 month ago

Hyderabad, Telangana, India Microsoft Full time

Job Summary

Microsoft's Cloud Operations and Innovation (CO+I) team is seeking a skilled Technical Program Manager to lead the delivery of IT and Critical Environments infrastructure projects that improve security across our global portfolio. As a Technical Program Manager, you will be responsible for planning and executing the end-to-end delivery of IT infrastructure programs/projects across Microsoft's Datacenter portfolio.

Key Responsibilities

  • Plan and execute the end-to-end delivery of IT infrastructure programs/projects across Microsoft's Datacenter portfolio.
  • Build project timelines, estimate level of effort, manage milestones, and course correct projects to maintain overall schedule/cost/quality.
  • Identify and mitigate project execution risks.
  • Orchestrate planning, execution, monitoring and managing communications with stakeholders across multiple teams.
  • Coordinate with key points of contact to drive the procurement, installation, configuration, testing, and acceptance of IT infrastructure.
  • Transition completed projects to support through an acceptance process.
  • Ensure that any pending deliverables identified during the acceptance process are closed out or accepted by operations.
  • Drive continuous improvement in the administration and documentation of tools.
  • Identify opportunities for improvement in existing processes and drive ideas to completion.
  • Manage deployment of technology upgrades to existing systems.
  • Partnering across external engineering and support teams, datacenter design and build teams, and key decision makers across CO+I.

Requirements

  • Bachelor's Degree AND 5+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
  • 2+ year(s) of experience in program management.
  • 2+ year(s) of experience managing cross-functional and/or cross-team projects.
  • Technically savvy with the ability to solve both technical and non-technical problems.
  • Proven ability to lead large, cross-organizational, technical infrastructure deployment projects.

Preferred Qualifications

  • Proven experience in developing, delivering, or operating enterprise-scale services, datacenter technologies, or physical security systems.
  • Demonstrated ability to resolve ambiguity and conflicts, aligning global teams and business groups; consistently collaborates effectively with PMs and engineers across organizations.
  • Exceptional verbal, written, and interpersonal communication skills, with a proven ability to build strong relationships across organizational lines and with virtual team members.

About Microsoft

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Benefits

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

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