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Senior Network Manager

3 weeks ago

Mumbai, Maharashtra, India beBeeNetworkManager Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Senior Network Manager

Are you a telecom expert looking to take on new challenges? Do you have experience in network planning, deployment, and uptime?

  • As our ideal candidate, you will lead operations management to ensure productivity and hygiene 24/7.
Key Responsibilities:
  • Manage resources and people for Operations, maintaining SOP compliance and tool/equipment handling.
  • Cross-functional coordination, audits, and reviews.

Job Description:

Network Management Overview
  • We are seeking an experienced Senior Network Manager to join our team. As a key member of our operations team, you will be responsible for the planning, deployment, and maintenance of our network infrastructure.
Responsibilities:
  • Network Planning, Deployment, and Uptime
  • Preventive Maintenance
  • Inventory and Spares Management
Incident & Fault Resolution (I&FR)
  • Evaluate installations within target timeframes, ensuring customer satisfaction and escalating issues as needed.
  • Resolve complaints first-time right, minimizing gross fault ratio and repeat complaint actions.
Churn Control & Retention
  • Analyze root causes of complaints and network failures, implementing corrective actions to prevent recurrence.
Network Maintenance & Hygiene
  • Schedule regular PMs for network equipment and customer locations.
Disaster Management
  • Respond to emergencies by coordinating internal teams and external vendors as required.

Requirements:

  • At least 7 years of experience in telecom/ISP.