Strategic Partnerships Manager

4 days ago

Rajkot, Gujarat, India Muses Consulting Studio Full time

About the Role

We are on the hunt for an ambitious and results-driven Strategic Partnerships Manager to join our team at Muses Consulting Studio. As a key member of our organization, you will play a pivotal role in building and maintaining strong relationships with our clients, driving revenue growth, and expanding our client base.

Company Overview

Muses Consulting Studio is the premier marketplace for student services, facilitating partnerships between student groups and companies. Our past expertise ranges from content creation, marketing campaigns, campus ambassadorship, and product development to data engineering, software development, user testing, market research, and analytics.

We've had the privilege of collaborating with industry leaders such as Amazon Studios, Warner Brothers, McDonald's, and Doordash, as well as numerous innovative startups backed by prestigious accelerators like Y Combinator (YC) and Techstars.

Job Responsibilities

  • Business Development: Prospect and cold-call potential clients to introduce our products/services and establish rapport. Identify and pursue new clients to drive revenue growth and expand our client base.
  • Client Relationship Management: Serve as the primary point of contact for client contracts, inquiries, requests, and escalations. Conduct regular check-ins with clients to gather feedback and address concerns.
  • Account Strategy and Planning: Develop and implement strategic account plans to achieve client goals and objectives. Collaborate with internal university teams to align strategies and deliver value to clients. Identify opportunities for upselling and cross-selling additional products or services to existing clients.
  • Client Communication and Engagement: Communicate regularly with clients through phone calls, emails, and meetings to provide updates on project status, deliverables, and milestones. Coordinate client meetings and presentations to review progress, discuss strategy, and gather feedback.
  • Issue Resolution and Problem-Solving: Proactively identify and address any issues or challenges that may arise during the course of the client relationship. Work closely with internal teams to resolve client issues in a timely and satisfactory manner. Escalate unresolved issues to appropriate stakeholders and follow up to ensure resolution.
  • Performance Tracking and Reporting: Monitor key performance metrics, including client satisfaction, retention rates, and revenue growth. Prepare regular reports and presentations for management on account performance, highlighting successes, challenges, and opportunities for improvement. Forecast revenue projections and track progress against targets.

Requirements

  • A bachelor's degree in a relevant area of study.
  • Experience in account management, business development, or related roles with a proven track record of building and maintaining strong client relationships and excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, dynamic environment.

Additional Information

This role requires availability primarily during EST and PST hours, which falls in the timeframe of 6:00 PM - 5:00 AM IST. We request that only candidates who can work within these specified hours apply. This role is entirely remote, and we offer a competitive salary of $80,000 - $110,000 per year, depending on experience.

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