Expert HCM Support Professional
6 days ago
About the Role
We are looking for an experienced and skilled Oracle Fusion HCM Functional Consultant to join our support team. As a key member of our team, you will be responsible for providing expert-level support and guidance to our customers on the effective use of our Oracle Cloud HCM applications.
Key Responsibilities
- Providing technical expertise and support to customers on Oracle Cloud HCM applications
- Diagnosing and resolving complex and critical issues related to Oracle Cloud HCM
- Developing and maintaining knowledge articles and documentation to support customer success
- Collaborating with internal teams to drive innovation and improvement in our support services
Requirements
- Minimum 12 years of IT experience with at least 8 years of Fusion experience and remaining years of HRMS domain experience in Oracle EBS
- Fusion HCM Functional Consultant (80% Functional + 20% Technical) with strong HCM business processes knowledge and concepts
- Ability to relate product functionality to business processes and offer implementation advice to customers
- Strong problem-solving skills, customer interaction, and service orientation
- Excellent communication, project/stakeholder/team management skills and experience
What We Offer
- Opportunity to work with a leading technology company
- Collaborative and dynamic work environment
- Continuous learning and professional development opportunities
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