Expert HCM Support Professional

6 days ago


Noida, Uttar Pradesh, India Oracle Full time

About the Role

We are looking for an experienced and skilled Oracle Fusion HCM Functional Consultant to join our support team. As a key member of our team, you will be responsible for providing expert-level support and guidance to our customers on the effective use of our Oracle Cloud HCM applications.

Key Responsibilities

  • Providing technical expertise and support to customers on Oracle Cloud HCM applications
  • Diagnosing and resolving complex and critical issues related to Oracle Cloud HCM
  • Developing and maintaining knowledge articles and documentation to support customer success
  • Collaborating with internal teams to drive innovation and improvement in our support services

Requirements

  • Minimum 12 years of IT experience with at least 8 years of Fusion experience and remaining years of HRMS domain experience in Oracle EBS
  • Fusion HCM Functional Consultant (80% Functional + 20% Technical) with strong HCM business processes knowledge and concepts
  • Ability to relate product functionality to business processes and offer implementation advice to customers
  • Strong problem-solving skills, customer interaction, and service orientation
  • Excellent communication, project/stakeholder/team management skills and experience

What We Offer

  • Opportunity to work with a leading technology company
  • Collaborative and dynamic work environment
  • Continuous learning and professional development opportunities


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