
Senior Process Transition Manager
4 days ago
This role entails managing end-to-end transitions to GCC from various regions and businesses or handling projects for new process/technology implementation.
The incumbent will be responsible for:
- Creating transition/project plans and maintaining comprehensive documentation to capture and deliver process performance and success criteria.
- Providing transparency and visibility to senior leadership on the transition/project journey with timely risk/issues/challenges highlighting.
- Adhering to the organization's transition/project methodology to successfully transition projects with agreed scope, timelines, and quality.
- Owning, governing, and enhancing the transition/project methodology as required.
The ideal candidate should possess:
- Graduation/post-graduation qualifications.
- PMP/PRINCE2 certification preferred.
- 10-15 years of experience in leading end-to-end process migrations & other transitions, program management, and change management.
- Experience working with global stakeholders and cultures.
- Excellent stakeholder management, communication, negotiation, and coaching skills.
Additional requirements include:
- MBA from a premier business school.
- End-to-end experience leading transitions and transformational initiatives.
- Domain knowledge in the insurance space.
- Latest project management practices and industry trends.
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