IT Infrastructure Specialist

Job Title: IT Professional - Financial Services

Description:

We are seeking an accomplished and detail-oriented IT professional to join our team in a finance-regulated environment. The successful candidate will be responsible for delivering high-quality services, ensuring compliance with regulatory frameworks, and contributing to the development of our IT infrastructure.

Key Responsibilities:

• Resolve complex IT-related issues within defined service level agreements (SLAs), guarantee 98% user satisfaction, and maintain deliverables with minimal downtime.
• Conduct quarterly risk assessments to identify potential threats and implement mitigation strategies.
• Deploy, manage, and optimize cloud-based services to ensure seamless integration with our existing infrastructure.
• Administer Microsoft 365, including Exchange Online, SharePoint, Teams, and OneDrive, to ensure efficient collaboration and communication.
• Configure and enforce policies using mobile device management (MDM) solutions to safeguard sensitive data.
• Conduct Vulnerability Assessment and Penetration Testing (VAPT) audits to strengthen our security posture.
• Implement and monitor security controls aligned with financial regulatory frameworks to ensure compliance.
• Maintain endpoint protection and threat detection using Microsoft Defender and other tools to prevent cyber threats.
• Configure and manage firewalls to restrict unauthorized access to our network.
• Monitor network traffic, enforce segmentation, and troubleshoot connectivity issues to ensure smooth operations.
• Administer Linux servers and automate tasks using scripting languages to increase efficiency.
• Maintain detailed records of configurations, incidents, and compliance reports to facilitate decision-making.
• Assist in preparing audit documentation and responding to regulatory inquiries to demonstrate compliance.
• Maintain system health, patching, and performance optimization across platforms to ensure optimal performance.
• Support VPN, secure remote access, and intrusion prevention systems to protect our network from external threats.
• Ensure 100% compliance with regulatory requirements and contribute to long-term IT strategy with bi-annual reviews.
• Collaborate across teams to meet project goals on time and prioritize tasks effectively.
• Conduct bi-annual disaster recovery drills to test our preparedness and response plan.
• Implement at least two cost-saving initiatives annually to optimize resource allocation.
• Maintain 100% server uptime through regular monitoring, enforce data security protocols, perform weekly data backups, and review access controls quarterly.
• Select and onboard IT vendors based on predefined criteria, ensure 100% contract compliance, and monitor vendor performance quarterly, addressing any non-compliance within 2 weeks.
• Conduct semi-annual audits of software licenses and ensure all systems are audit-ready with zero non-conformities, maintaining up-to-date documentation of IT processes.

Required Skills and Qualifications:

• Bachelor's degree with CCNA or MCSE certification as an added advantage.
• 3–5 years of experience in IT roles within finance or regulated industries.
• Strong knowledge of SEBI, RBI, or CSCRF compliance frameworks.
• Hands-on experience with cloud platforms, MDM, and Microsoft 365.
• Proficiency in VAPT, cybersecurity best practices, and endpoint protection.
• Knowledge of trading applications BOD - EOD, i.e., Odin and Omnesys.
• Basic understanding of exchange setup software NEAT, Bolt, and Bolt plus.
• Excellent troubleshooting, documentation, and communication skills.
• Knowledge of network troubleshooting of exchange lease line.
• Troubleshooting of email issues and outlook configuration.
• Basic understanding of Apple MAC Operating Systems troubleshooting.
• Database Server like MS-SQL, MySQL installation, troubleshooting, and Backup.
• Understanding of corporate networks, LAN/WAN infrastructure (Networking, wireless, VPN, and security).
• Basic knowledge of Cloud Computing as an added advantage.
• Proficiency with shared storage technologies, G-suite, Office 365.
• Proficiency with Microsoft operating systems installation and troubleshooting.
• Language proficiency in English and Hindi is a must.

Benefits:

Ability to interact at all levels; communicate to team & stakeholders.

Others:

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.