Service Delivery Specialist

22 hours ago

Udaipur, Rajasthan, India beBeeCustomerService Full time ₹ 5 - ₹ 8

Job Title: Service Delivery Specialist

Gurugram | Consumer Electronics | IT | Customer Satisfaction

Job Description:

This is a full-time on-site role for a Service Coordinator located in Gurugram. The successful candidate will be responsible for managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.

Daily tasks include handling customer inquiries, maintaining service records, and collaborating with other departments to meet customer service goals and operational efficiency.

Key Responsibilities:
  • Manage and coordinate service requests
  • Liaise with service partners to ensure timely and effective resolution of customer issues
  • Handle customer inquiries and provide support
  • Maintain accurate service records and reports

The ideal candidate will possess strong interpersonal skills, effective communication abilities, and excellent problem-solving skills.

Requirements:
  • Customer service experience
  • Proficiency in maintaining detailed service records and reports
  • Excellent problem-solving skills and ability to work under pressure
  • Familiarity with the consumer electronics industry is a plus

A Bachelor's degree in Business, Management, or related field is preferred.

What We Offer:

We offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive salary package.

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