
Help Desk Specialist
2 days ago
We are seeking a skilled Service Desk Expert to provide exceptional technical support to our end-users.
Key Highlights- Technical Expertise – Ability to troubleshoot and resolve IT-related incidents and service requests.
- Communication Skills – Excellent communication skills to interact professionally and clearly with users across all levels.
- Provide first-line technical support to end-users in a courteous and professional manner.
- Log all user service tickets in ticketing systems with complete and accurate information.
- Troubleshoot and resolve IT-related incidents and service requests.
- Manage customer inquiries and ensure timely resolution.
- Perform scheduled reporting (daily/weekly/monthly).
- Submit knowledge base article updates for new and existing issues.
- Own and drive user issues to resolution.
- Problem-Solving – Strong problem-solving and analytical abilities.
- Communication – Excellent verbal and written communication skills.
- Task Management – Ability to manage multiple tasks and prioritize effectively.
- Customer Focus – Customer-focused mindset with a commitment to service excellence.
- IT Familiarity – Familiarity with ITSM tools and ticketing systems (preferred but not mandatory).
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Help Desk Support Specialist
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Meerut, Uttar Pradesh, India beBeeHelpDesk Full time 40,000 - 80,000Job Title: Help Desk Support SpecialistJob Description:We are seeking a skilled and proactive Help Desk Support Specialist to provide timely and effective IT support to our users. The successful candidate will be the first point of contact for all IT-related user issues and requests.The role involves handling incoming incidents and service requests via...
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Help Desk Expert
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Help Desk IT Specialist
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Meerut, Uttar Pradesh, India beBeeITSpecialist Full time ₹ 10,00,000 - ₹ 15,00,000As an IT Support Specialist, you will serve as the first point of contact for all IT-related inquiries and issues.You will troubleshoot basic technical problems and provide initial support to end-users.You will log, categorize, and prioritize incoming IT support tickets in our ticketing system.You will perform troubleshooting on hardware, software,...
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Help Desk Expert
23 hours ago
Meerut, Uttar Pradesh, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000About the PositionWe seek a skilled Technical Support Specialist to provide exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively.Responsibilities:Respond to customer inquiries and offer technical assistance via various communication channels.Diagnose and troubleshoot complex hardware and software...
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Help Desk Champion
1 week ago
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Help Desk Specialist
1 week ago
Meerut, Uttar Pradesh, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000IT Support RoleWe are seeking an experienced IT support professional to fill a key position.Job ResponsibilitiesProvide timely and effective support to customers through various channels.Gather requirements from customers and stakeholders to identify areas for improvement.Test and validate applications to ensure they meet business needs.Collaborate with...
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Help Desk Specialist
7 days ago
Meerut, Uttar Pradesh, India beBeeSupport Full time ₹ 30,000Customer Service RoleWe are seeking a skilled and enthusiastic customer support professional to join our fast-growing digital-first organization. As a Customer Support Representative, you will be responsible for responding to customer queries via chat support only.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerDeliver...
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IT Systems Specialist
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IT Service Delivery Expert
1 hour ago
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Help Desk Professional
1 week ago
Meerut, Uttar Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 10,00,000As a customer support professional, you will play a vital role in delivering exceptional service and ensuring high levels of client satisfaction.Key Responsibilities:Provide outstanding customer support through phone calls, resolving issues efficiently and effectivelyEnhance the overall customer experience by addressing inquiries, managing interactions, and...