Field Service Director
2 days ago
Job Summary:
Staffing Solutions is seeking an experienced Field Service Director to lead our field service operations across designated regions. As a key member of our operations team, you will be responsible for managing and enhancing service operations to ensure customer satisfaction and operational excellence.
Key Responsibilities:
- Oversee and optimize field service operations, ensuring efficient workflows and adherence to company standards.
- Lead a team of field service technicians and support staff, fostering a strong service-oriented culture.
- Collaborate with dealerships and service centers, ensuring service processes align with company guidelines.
- Develop and implement strategies to improve service quality, turnaround time, and customer satisfaction.
Requirements:
- Proven experience in service management, preferably within the two-wheeler industry.
- Strong leadership skills, with the ability to manage a diverse team and handle challenging situations.
- Excellent communication and customer service skills.
Salary: $100,000 - $130,000 per annum.
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