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1 day ago
As a specialist in service assurance, you play a key role in maintaining the stability and reliability of global financial markets infrastructure.
Your primary responsibility is to provide technical support for issues impacting products, offering assistance to customers, internal collaborators, and third-party engineers.
Key Responsibilities- Provide technical assistance for product-related issues
- Monitor devices and communication on client sites, focusing on network infrastructure and real-time systems
- Resolve issues remotely using available tools and collaborating with vendors or internal support teams
- English proficiency (written) is mandatory
- Flexibility to work in a rotating 24x7 shift pattern, including night and weekend shifts
- Expert knowledge in operating systems and networking technologies
- Strong problem management and troubleshooting skills
We provide a range of benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives. We are committed to diversity and inclusion.
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