Cloud Architect

1 week ago

Shimoga, Karnataka, India beBeeDevops Full time ₹ 1,80,00,000 - ₹ 2,50,00,000
Job Title: DevOps Engineer

We are seeking a seasoned professional to lead our cloud operations team. The ideal candidate will have 15+ years of experience in designing and implementing scalable, secure, and efficient infrastructure solutions.

About the Role:

  • Develop, execute, maintain, and improve procedures, automation scripts, and infrastructure implementations to support SaaS Operations.
  • Work with talented DevOps and Cloud operations engineers and architects to deliver SaaS product offerings to our customers using exciting, cutting-edge technologies.

Key Responsibilities:

  • Provide technical expertise and leadership when needed to SaaS Operations Production Operations teams.
  • Help Implement the Cloud Operations team's goals and deliverables as determined by company Leadership.
  • Ensure smooth operations of SaaS products.
  • Take Complete ownership of Customer Implementations, including SLA and SLO.
  • Automate, enhance and maintain critical processes in Cloud Operations, such as Change Control, Monitoring & Alerting.
  • Drive critical processes in SaaS Operations such as Change Control, Problem & Incident Management, and Reporting, as well as key tools for Monitoring & Alerting.
  • Drive Disaster Recovery and failover procedures, training, testing, and team readiness.
  • Coordinate focus groups across all teams on process improvements and technical improvements that lead to better stability and reliability.
  • Contribute to process improvements and technical improvements that lead to increased stability and reliability.
  • Support continuous improvements in SaaS Operations by Developing platform services and tooling for modern cloud operations, including metrics monitoring, CI/CD pipelines, etc.
  • Improving automation of provisioning, deployment, monitoring, alerting, and escalation.
  • Support Secure operations by implementing best-in-class recommendations for secure operations.
  • Carry out ongoing Production Ops activities with precision and quality.
  • Define, build, and deliver a high-quality SaaS Platform for Work with third-party vendors and partners to help develop a complete solution set on the SaaS platform.
  • Representing Cloud Operations in InfoSec meetings and developing and driving secure procedures.
  • Help obtain and maintain various certifications.
  • Being a good team player & a leader when needed for a high-performance Cloud/SaaS delivery team by Reviewing personal/team performance, quality reviews, Manage operations and operational issues.
  • Establish a culture of high performance, ownership, delivery focus, and continuous improvement.
  • Implement and carry out procedures and policies to ensure high-quality SaaS operations with appropriate levels of management controls.
  • Act as an internal contact for platform services issues for a customer.
  • Work with cross-functional departments: Sales, Professional Service, Customer Support, Engineering, and QA.

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