Workday Support Specialist

7 days ago

Solapur, Maharashtra, India beBeeSupport Full time ₹ 12,15,510 - ₹ 16,76,248
Workday Support Specialist

We are seeking a highly skilled Workday Support Specialist to provide technical and functional support for our client's Workday platform. This remote role will support an Australian organisation, requiring exceptional problem-solving skills, stakeholder engagement, and a strong understanding of Workday modules and integrations.

Key Responsibilities:

  • Provide level 2 and 3 support for Workday users, ensuring timely resolution of incidents and service requests.
  • Monitor, troubleshoot, and maintain Workday integrations and business processes.
  • Partner with HR, Payroll, Finance, and IT teams to understand business requirements and provide Workday solutions.
  • Assist with configuration changes, enhancements, and release management.
  • Conduct impact assessments for Workday updates and new functionality.
  • Prepare and maintain documentation (knowledge base articles, process flows, support procedures).
  • Provide user training and guidance as needed.
  • Ensure compliance with data security, privacy, and audit requirements.

Requirements:

  • Three or more years' experience working with Workday in a support or consulting capacity.
  • Strong hands-on knowledge of at least two Workday modules (e.g., HCM, Payroll, Recruiting, Finance, Absence, Time Tracking).
  • Experience supporting Workday integrations (EIB, Core Connectors, Studio).
  • Familiarity with Workday security, reporting, and calculated fields.
  • Strong analytical and troubleshooting skills with a customer service mindset.
  • Excellent communication skills and ability to work effectively with remote teams.
  • Previous experience supporting Australian payroll and compliance is desirable.

About Us:

This role offers the opportunity to work with a dynamic team, providing support to a large-scale Workday implementation. You will be part of a collaborative environment, working closely with clients to deliver high-quality solutions.

Benefits:

This role provides a unique opportunity to develop your skills and expertise in Workday, while working in a flexible and remote-friendly environment.

Contact Information:

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