
User Experience Research Expert
2 days ago
**Unlock the Power of User-Centered Design**
Cvent's UX team strives to create seamless experiences for meeting and event planners. To achieve this, we need an experienced User Researcher who can drive user-centered design principles.
- Main Responsibilities:
- Lead research efforts across various product areas, collaborating with cross-functional teams.
- Plan and conduct evaluative research, including card sort, tree testing, usability, and heuristics evaluations.
- Create testable hypotheses and use research findings to support, challenge, and innovate Cvent's products.
- Apply expertise in research methodologies, human factors, user-centered design, and statistics.
- Collaborate with design, analytics, product management, customer support, marketing, and sales teams.
- Independently plan, execute, and analyze research projects.
- Perform qualitative data analysis, support ongoing coding efforts, and contribute to survey design and execution.
**Requirements:**
- Bachelor's and/or master's degree in user experience, design, research, business, or related fields.
- 4-19 years of conducting user research within a UX team for software/web-based products.
- Demonstrated knowledge of user-centered design principles and practices.
- Knowledge of the hospitality industry and experience working on enterprise software (a plus).
- Experience with quantitative survey programming and analysis, UX research for Meeting/Event Planners, Attendees software, Mobile app or web development.
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