Marine Industry Client Support Specialist

6 days ago

Navi Mumbai, Maharashtra, India beBeeClientSupport Full time ₹ 10,00,000 - ₹ 20,00,000

Job Overview

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As a key member of our customer-facing team, you will play a vital role in ensuring seamless communication and issue resolution with our clients. Your primary responsibility will be to manage and respond to customer inquiries in a timely and professional manner.

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Key Responsibilities

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  • Process customer requests according to priority levels.">
  • Handle customer complaints and nonconformities efficiently.">
  • Operate our Enterprise Resource Planning (ERP) systems effectively.">
  • Identify and update risk-related data to ensure compliance.">
  • Provide guidance and onboarding support to new team members.">
  • Participate in cross-functional projects to drive business growth.">
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Functional Area

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Customer care, client support, sales coordination, business coordination, Marine, shipping.

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Requirements

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Strong communication and problem-solving skills are essential for this role. You should be able to work effectively in a fast-paced environment and possess excellent interpersonal skills.

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Benefits

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This opportunity allows you to work with a reputable marine industry company, offering a chance to grow professionally and personally.

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