Storage Expert

We are seeking a seasoned storage professional to join our team as a Senior Storage Solutions Engineer. In this position, you will serve as a trusted advisor and technical expert on storage architectures and integrations for both internal and external stakeholders.

1. Technical Leadership & Advisory

• Collaborate with our Systems Integrations team to deploy Private Cloud Director (PCD) with various storage backends, providing expert guidance on optimal storage approaches.
• Work closely with Engineering teams to inform design decisions and troubleshoot complex storage-related issues, ensuring seamless integration with diverse storage solutions.
• Advise PreSales engineers during customer solution design, POCs, and RFP responses on best practices for integrating PCD with vendor-specific storage systems.

• Develop deep expertise in backup and disaster recovery (DR) solutions, including architecture design, implementation strategies, integrations, best practices, and operational patterns.
• Design and document best practice architectures for integrating PCD with diverse storage solutions, including Fibre Channel, iSCSI, NFS, S3, VMware RDM, and others like InfiniBand.
• Guide and support integrations with vendor-specific storage solutions, ensuring performance, reliability, and scalability.
• Participate in solution validation, lab testing, and reference architecture development, driving innovation and excellence in storage solutions.

• Develop and maintain internal best practice guides for storage-related topics relevant to OpenStack and PCD, ensuring knowledge is up-to-date and accessible to all stakeholders.
• Create external customer-facing guides and knowledge base articles to improve deployment success and reduce support escalations, enhancing the overall customer experience.
• Conduct technical enablement sessions for Professional Services, PreSales, and Support teams, fostering collaboration and expertise across the organization.

• Stay current with evolving storage technologies, protocols, and best practices in cloud infrastructure, applying this knowledge to drive business growth and improvement.
• Partner with Engineering to identify product enhancements that improve storage interoperability and performance, delivering value-added solutions to customers.
• Proactively suggest improvements to Professional Services' delivery methodologies for storage integration, streamlining processes and reducing costs.

• 15+ years of enterprise storage expertise, with hands-on experience across multiple vendor ecosystems and technologies.
• Deep knowledge of storage protocols and architectures, including Fibre Channel, iSCSI, NFS, and S3.
• Ability to troubleshoot complex storage performance and connectivity issues across multi-vendor environments, ensuring smooth operations.
• Strong understanding of VMware environments, including vSphere and storage connectivity options, enabling effective integration and support.

• Experience developing automation scripts or tools for storage provisioning and integration (Python, Ansible, PowerShell, etc.).
• Proven experience in system integration projects involving storage systems, demonstrating expertise and adaptability.
• Experience with OpenStack storage services (Cinder, Swift, Manila) and their integration with vendor solutions, driving innovation and efficiency.
• Familiarity with Kubernetes persistent storage concepts, ensuring alignment with emerging technologies.
• Experience authoring technical whitepapers or reference architectures, showcasing expertise and thought leadership.
• Vendor certifications (e.g., NetApp NCIE, EMC Proven Professional, HPE ASE, Pure Storage, VMware VCAP-DCA, Red Hat OpenStack) are a strong plus, indicating advanced skills and commitment to excellence.

• Exceptional problem-solving skills and a customer-first mindset, prioritizing satisfaction and loyalty.
• Strong communication and presentation skills for both technical and executive audiences, ensuring clear and concise messaging.
• Ability to work independently while collaborating effectively across multiple teams, driving results through teamwork and partnership.
• Passion for technology, continuous learning, and mentoring peers, fostering a culture of innovation and growth.