TAC Network Engineer Role at Movate Ambit IT Chennai

2 days ago


Chennai, Tamil Nadu, India Movate Full time
About the Role

We are seeking a highly skilled TAC Network Engineer to join our team at Movate Ambit IT Chennai. As a key member of our team, you will be responsible for providing top-notch customer support and technical expertise to our clients.

Key Responsibilities
  • Identify customer issues and route them to available engineers when necessary.
  • Create and manage tickets for customer-reported issues.
  • Act as the first point of contact before customers reach our Technical Assistance Center (TAC).
Job Requirements

To be successful in this role, you will need:

  • A good understanding of OSI layers.
  • Knowledge of routers and switches.
  • Experience with DHCP, DNS, TCP/IP, and IP address management.
  • Excellent communication skills.
  • The ability to work in rotational shifts based on business requirements.
What We Offer

We offer a competitive salary package, including:

$80,000 - $120,000 per annum, depending on experience.

A comprehensive benefits package, including health insurance, retirement plan, and paid time off.

Ongoing training and professional development opportunities.

Why Join Us?

Movate is a dynamic and innovative company that values its employees. As a TAC Network Engineer, you will have the opportunity to work with a talented team, develop your skills, and make a real impact on our clients' businesses.



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