TAC Network Engineer Role at Movate Ambit IT Chennai
2 days ago
We are seeking a highly skilled TAC Network Engineer to join our team at Movate Ambit IT Chennai. As a key member of our team, you will be responsible for providing top-notch customer support and technical expertise to our clients.
Key Responsibilities- Identify customer issues and route them to available engineers when necessary.
- Create and manage tickets for customer-reported issues.
- Act as the first point of contact before customers reach our Technical Assistance Center (TAC).
To be successful in this role, you will need:
- A good understanding of OSI layers.
- Knowledge of routers and switches.
- Experience with DHCP, DNS, TCP/IP, and IP address management.
- Excellent communication skills.
- The ability to work in rotational shifts based on business requirements.
We offer a competitive salary package, including:
$80,000 - $120,000 per annum, depending on experience.
A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Ongoing training and professional development opportunities.
Why Join Us?Movate is a dynamic and innovative company that values its employees. As a TAC Network Engineer, you will have the opportunity to work with a talented team, develop your skills, and make a real impact on our clients' businesses.
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