Network Engineer

3 days ago


Chennai, Tamil Nadu, India Movate Full time

Job Title: Network Engineer - Chennai IT Park Opportunity

Movate, a leading provider of technology services, is seeking a skilled Network Engineer to join their team in Chennai. As a Network Engineer at Movate, you will be responsible for identifying and resolving technical issues with customers, creating and managing tickets, and providing first-level technical assistance.

The ideal candidate will have a strong understanding of OSI layers, routers, and switches, as well as good knowledge of DHCP, DNS, TCP/IP, and IP addresses. They will also be able to troubleshoot internet issues and provide excellent communication skills for voice and email interactions.

In addition to these technical requirements, the successful candidate will be a graduate with a minimum of 6 months of experience in tech support or voice process. They will also be certified in CCNA and flexible to work in night shifts.

This is an exciting opportunity to join a dynamic team and contribute to the delivery of exceptional customer service. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply.

Key Responsibilities:

  1. Create and manage tickets for customer issues
  2. Provide first-level technical assistance for internet issues
  3. Resolve RMA (Return Merchandise Authorization) issues
  4. Work with cross-functional teams to provide best solutions
  5. Manage high visibility exceptions

About Us:

Movate is a global leader in technology services, dedicated to delivering exceptional customer experiences. Our team of experts works tirelessly to ensure that our clients receive the highest level of service and support.

Salary Range:

₹500,000 - ₹700,000 per annum

Location:

Chennai IT Park

Working Hours:

Flexible to work in night shifts



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