
Business Transformation Professional
5 days ago
We are seeking a Business Transformation Expert to join our team.
As a key member of our organization, you will play a vital role in developing digital/business transformation roadmaps for the insurance industry.
Key responsibilities include:
- Developing customer service/customer delight transformation roadmaps.
- Working on strategy development, global benchmarking, internal benchmarking, and industry perspectives.
- Hands-on stakeholder management, impact, and business benefit analysis.
- Developing process maps and cross-functional understanding.
You will serve as the primary domain expert across underwriting, claims, operations, reinsurance, actuarial, financial, and regulatory processes, providing strategic guidance to internal teams and leadership.
This role requires collaboration with cross-functional teams (IT, product, finance, compliance) to design and implement best-in-class insurance solutions and workflows.
You will analyze and interpret key business metrics (e.g., loss ratio, expense ratio, retention rate, policy growth) to inform decision-making and drive operational excellence.
Required Skills and QualificationsSuccessful candidates must possess:
- A bachelor's/master's degree in insurance, actuarial science, finance, business, or a related field.
- 10+ years of experience in the insurance industry with demonstrated expertise in underwriting, claims, reinsurance, actuarial, financial, and regulatory processes.
- A proven track record in supporting or leading digital transformation initiatives within insurance.
Our company offers a dynamic work environment, flexible work arrangements, and opportunities for continuous learning and professional growth. Our Hyperlearning workplace is grounded upon four principles: flexible work arrangements, agile self-determination, all support needed for the realization of business goals, and stable employment with a great atmosphere and ethical corporate culture.
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