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7 hours ago
Job Title : Customer Service Advisor
">Key Responsibilities:
Deliver exceptional customer service to global clients via multiple communication channels while maintaining accurate CRM records. Foster strong relationships by addressing customer inquiries and concerns efficiently and professionally.
Required Skills and Qualifications:
Adhere to data confidentiality and security protocols. Provide technical support to remote employees, including handling product returns/repair centers and field walk-in customer service facilities. Key tasks include:
- Analyzing and resolving customer issues in response to high-volume low-complexity inquiries.
- Providing customer service and support via phone, online chat, or text.
Benefits of this role:
As a key member of our team, you will contribute to the success of our organization by delivering outstanding customer experiences. To be successful in this role, you must have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you are a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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