Senior Client Servicing Professional

3 days ago

Chandigarh, Chandigarh, India beBeeStrategic Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Job Title:

Client Servicing Director

About the Role:

We are seeking a proactive and organized professional to lead operations and coordination for a large-scale political communication project.

This role involves handling a team to deliver on social media mandates as well as listening.

Key Responsibilities:Brand Development & Brand Building:
  • Develop strategic ideas to strengthen the brand across events, local outreach initiatives, and digital platforms.
  • Craft citizen outreach programs, manage implementation, and mine insights along with research support teams.
  • Collaborate with creative teams to drive message adoption.
  • Utilize social listening and research insights to identify opportunities and distill them into actionable ideas.
  • Recommend strategic campaigns, partnerships, or activations tailored to resonate with the local audience and enhance visibility.
Communication Planning & Execution:
  • Create and manage project plans, schedules, and deliverables across teams (content, design, social media, PR, tech).
  • Ensure all milestones are met on time, within scope, and within budget.
Stakeholder Coordination:
  • Act as the central point of contact between internal teams and the client.
  • Manage expectations, approvals, and alignment across multiple stakeholders, while also proactively building and nurturing strong relationships with the client.
Operational Oversight:
  • Track project progress, resolve bottlenecks, and handle day-to-day issue escalation.
  • Conduct status meetings, maintain trackers, and generate progress reports.
  • Effectively manage billing processes and proactively follow up to ensure timely approvals.
Compliance & Quality Control:
  • Ensure adherence to standards, SOPs, and documentation protocols.
  • Conduct quality checks and review deliverables for accuracy and consistency.
Risk Management & Reporting:
  • Identify project risks and develop mitigation plans.
  • Share regular project performance reports and insights with senior leadership.

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