Key Account Manager

2 days ago

Ahmedabad, Gujarat, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000
Job Summary

The Associate Relationship Manager plays a pivotal role in leading and overseeing frontline Partner teams of food service associates.

This position requires coordinating various tasks related to food production planning, engineering, and front-of-house services, ensuring compliance with Health & Safety and Food Safety regulations.

Main Responsibilities

  • Promote a positive work culture and ensure timely delivery of high-quality service by resolving issues promptly and reporting incidents, accidents, and near misses to the supervisor.
  • Foster client retention through a passionate commitment to delivering quality service to both clients and employees.
  • Collaborate effectively within a team and demonstrate initiative when working independently while upholding honesty and integrity, fostering a family-oriented culture.
  • Demonstrate excellent communication skills to engage with diverse people within the work area and among stakeholders.
  • Adhere to legislation and follow client handbook rules and regulations, ensuring service deliverables, hygiene, health, and safety standards are met.
  • Embody a team-player mentality with a can-do attitude and take pride in personal appearance and hygiene standards.
  • Display self-motivation, responsibly using personal initiative, maintaining a positive attitude under pressure, demonstrating resilience and adaptability.
  • Manage vendor rotations and plan operations for assigned clients.

Required Skills and Qualifications

  • Experience in the food industry with a solid understanding of operations and customer service.
  • Proactive and self-motivated individual with a strong work ethic, integrity, and ability to make independent decisions.
  • Resilient under pressure, capable of meeting deadlines and handling challenges effectively.
  • Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives.
  • Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels.
  • Strong interpersonal abilities, fostering collaboration and teamwork.
  • Expertise in food service, technology, and people management, ensuring smooth operations.
  • Results-driven with a sense of accountability, focused on achieving business goals.
  • Proven leadership experience, successfully managing teams in dynamic environments.
  • Knowledge of HSEQ standards, with a Basic Food Hygiene certification.
  • Financial acumen and proficiency in relevant applications, ensuring operational efficiency.
  • Agile and adaptable, thriving in fast-paced and evolving work environments.
  • Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management.
  • Availability for a 6-day workweek, with a willingness to travel within city limits as needed.

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